Terms & Policy

General Terms and Conditions of use

Welcome to NineOptic ( We are  ever first online retail store and information Site for eye care product such as eyeglasses, sunglasses, contact lenses with or without prescription lenses services. It is our wish that any visit in our Site and the experience of any purchase through our Site will be pleasurable as possible.

By accessing NineOptic, you expressly acknowledge and agree that you are entering into a legal agreement with and have understood and agree to comply with, and be legally bound by, these General Terms and Conditions of Use (or these Terms and Conditions). You hereby ignore any applicable rights to require an original (non-electronic) signature or delivery or retention of non-electronic records, to the extent not prohibited under applicable law by Bangladesh government. If you do not agree to be bound by these Terms and Conditions please do not access our Sites or make any purchases through our Sites.

We reserve the right, at our discretion, to modify these Terms and Conditions at any time and from time to time. Such change will be effective upon posting of the revised Terms and Conditions on the Site, and your continued access or use of the Site thereafter means your acceptance of any changes to these Terms and Conditions.


Our Sites are not structured to attract children under the age of 13 years. If you are under 13 years please do not visit or use the Site. If you are between 13 and 18 years of age, then you must review these Terms and Conditions with your parent or guardian before visiting or using our Sites to make sure that you and your parent or guardian understand these Terms and Conditions and agree to them.


NineOptic holds strong a vision to safeguard every individual living every day to the fullest with the perfect eyesight professionally enhanced by our products. We are proud to be the ultimate online eyewear destination. Our lenses are all of great functionality, are professionally enhanced using solely premium materials, and finely polished with high-tech finishes with the aim to best take care of your optical needs. Other than high performance lenses, We offer a large selection of designer brands and private label eyeglasses frames. We are the destination to go whenever you look for frames and lenses of supreme functionality not only for yourself but for any of your family members, whether they are  aging parents or young children. We offer prescription glasses, sunglasses, reading glasses and computrt glasses for both genders at any age. Our commitment has therefore driven us to take the opportunity to inform you of the following General Terms and Conditions so that you are aware of our policies.


In consideration of your use of NineOptic, you agree to: (1) provide true, accurate, current and complete personal information as prompted by the checkout form for your account information (the “Account Information”) and (2) maintain and update the Account Information to keep it true, accurate, current and complete. If in any case under reasonable grounds, we suspect the information provided is untrue, inaccurate, not current or incomplete, we reserve the right to suspend or terminate your account and refuse any and all current and future use of NineOptic. Account Information is subject to our Privacy Policy (below). Please review our Privacy Policy to understand our privacy related practices.


Any conduct by you that in our sole discretion restricts or inhibits any other users from using or enjoying NineOptic will not be permitted. You agree to use NineOptic only for lawful purposes. You agree not to post or transmit to NineOptic any material which is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, offensive, indecent, sexually explicit, profane, hateful, fraudulent, racially, ethnically, or otherwise objectionable of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise prohibited by any applicable local, state, national, or international law of any relevant country in the world.

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of NineOptic, use of NineOptic, or access NineOptic unless you first obtain our express written consent to do so. You agree not to provide any material to any third party without express written consent of NineOptic. You agree not to access NineOptic by any means other than through the interface that is provided by us for use in accessing NineOptic.

You agree to not attempt to “hack” NineOptic or any other websites you do not own. This includes but not limited to, trying to guess users passwords, “phishing”, accessing “hidden” URLs, attempting to trigger remote code for the purpose of accessing data or material you would not otherwise have access to.

You agree NineOptic owes no royalty or license fee to you or any third party for use of material which is posted or transmitted to NineOptic. NineOptic reserves the right to remove or edit content of such material, and is free to copy or use such material for both commercial or non-commercial purposes.


You hereby certify that you have a valid prescription for the eyeglasses that you are ordering. You warrant that your prescription is used in accordance with the guidance of your eye care provider and by placing an order with NineOptic that the information you entered is valid, true, and correct. You further certify that your prescription has not expired and you will renew your prescription in strict accordance with your eye care providers suggested regime. You understand that NineOptic will not fulfill your order unless you have a valid prescription. You hereby agree that NineOptic and/or its representatives may contact your eye care provider identified on the prescription, with questions, comments or concerns regarding your prescription. NineOptic and/or its representatives may also request your eye care practitioner to provide NineOptic with a copy of your original prescription, if necessary, to verify your prescription information and/or discuss your prescription.


We have made every effort to describe and display as accurately as possible the colors, the designs and the material used for production of products being featured at However, the images are a representation only, the actual colors and the clarity of the photos of our products you see may differ to the represented images; it will depend on your monitor and we cannot guarantee that your monitors’ display of any color will be accurate. We also cannot guarantee that the images of the products featured at NineOptic have depicted every detail of the products. We have attempted to be as accurate as possible. However, we do not warrant that the product descriptions are accurate, complete, reliable, current, or error-free. If a product offered by NineOptic is not as described, you may return it in unused condition with full contents to NineOptic.


We ensure that our lenses are crafted to the exact specifications provided by you. The lens thickness is determined by your prescription power. Typically, the higher the index, the thinner the lenses are. If your prescription is outside of the -4.00 to +4.00 range, we recommend using lenses with at Thin Fit index. NineOptic reserves the discretion in deciding the index value for each order (including those purchased during a promotion), and should an upgrade is deemed necessary, a customer service representative will contact you.

Shipping Policy

At NineOptic, we offer Shipping to the Bangladesh as well as abroad except Africa region. NineOptic offers standard shipping option with an estimated delivery time of 3 to 4 business days in Bangladesh and 15 to 20 days in abroad.

Shipping time does not include production time (Table 1), which varies according to the type of lenses you order for your glasses.


When you visit NineOptic, create an account with us, or send e-mails to us, you are communicating with us electronically. You consent to us sending you e-mails. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. If you wish to receive our newsletter we will use your name and e-mail address provided to send it to you. You may choose to opt-out of receiving our newsletter any time by simply clicking the unsubscribe button located on the bottom of our e-mail.


Outbound links from NineOptic are provided for your convenience. NineOptic has not reviewed the websites in great detail; the websites are not under the control of NineOptic. You agree to access these links at your own risk. In no event shall NineOptic, its officers, directors, employees, agents, affiliates, licensors, suppliers, or contractors, be responsible for the contents of any linked website or any link contained in a linked website or for any changes or updates to such websites. Inclusion of a link is for your convenience only and does not imply any endorsement by NineOptic. You are responsible to comply with the terms and conditions of use of any linked website.


All intellectual property rights in NineOptic or any of NineOptic’s content (including all copyright and trademarks) (“the Materials”) are owned by, or licensed to, NineOptic or otherwise used by NineOptic as permitted by applicable law. The Materials may not be reproduced for any commercial or public purposes, republished, posted, broadcast, distributed or transmitted by you, or provided by you to any third party without the express written consent of NineOptic. Nothing on the Website should be construed as granting you or any other person any right to use any Materials without the express permission of NineOptic or the owner of the intellectual property rights in such Materials, except where you are expressly licensed to do so in accordance with these Terms of Use.


NineOptic may publish terms of use additional to (but not in substitution of) these Terms of Use. You agree to abide by all such additional terms of use as they may be updated from time to time. In case of differences or discrepancies between these Terms of Use and such additional terms of use, the latter shall prevail to the extent of the inconsistency, and only in respect of the sections of the Site in respect of which those additional terms relate.